Kristopher Millikan

infrastructure maintenance and support of 80 servers for application development teams utilizing IIS, SQL databases, NDM, SSIS, Autosys and network load balancers

Infrastructure Systems Engineer and Administrator for large VMware virtual environment and NetApp storage systems

Applications Support Manager for suite of infrastructure applications utilized worldwide. The applications are built with numerous technologies including Microsoft SQL server, Internet Information Services, Active Directory, and Windows operating systems. Team Manager and Leader providing technical expertise for the suite of infrastructure applications, and leadership for the infrastructure support team and colleagues.

Maintenance and support of a large, load-balanced Citrix XenApp virtual computing environment, consisting of internal and external Wyse and Lenovo thin client devices, and remote access from numerous devices. Developed and compiled numerous scripts to automate routine Active Directory queries and tasks, including adding/removing user accounts from groups, exporting object memberships to Excel, and creating/deleting shared folders on Network Attached Servers (NAS).

Installation, maintenance, and support of approximately 100 Windows 2000, XP, and Vista desktop and laptop computers. Responsibilities included hardware installation and maintenance, Windows operating system installation and support, software installation and repair, hotfix deployments, anti-virus software updates, and 24x7 on-call support. Server installation, maintenance, and support of 3 Windows 2000/2003 file, print, and anti-virus servers, and 2 Network Attached Storage devices. Responsibilities included Windows operating system installation and support, hardware maintenance, hotfix deployments, and 24x7 on-call support.

Server installation, maintenance, and support of approximately 200 Intel-based servers. Responsibilities included hardware installation, Windows operating system installation and maintenance, hotfix deployments, software installation and updates, hardware maintenance, and 24x7 on-call support. Project leader for internally developed web-based asset tracking software. Responsible for leading and monitoring progress of 28 North American Citibank sites, including software installation, hotfix tracking, and software license reconciliation involving approximately 40,000 workstations.

SMS Administrator responsible for remote software installation and weekly anti-virus updates on approximately 1,500 workstations. Active Directory administrator responsible for the creation and deletion of users, groups, and permissions. Printer installation, maintenance, and support of approximately 120 network printers.
Project leader for migration from Netware-based print queues to TCP/IP-based print queues.